Posted: Mar 6, 2026
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Sales Assistant

Smokies Life - Pigeon Forge, TN
Temporary
Salary: $16.00 Hourly
Application Deadline: Mar 31, 2026
Nonprofit

Job Summary
Under general supervision, this position supports daily operations of a Smokies Life visitor center sales outlet. Responsibilities include assisting visitors, completing sales transactions, maintaining merchandise displays, and ensuring accurate cash handling. Travel to other stores within the assigned area may be required.

Key Duties

  • Open and close the visitor center; secure the location at the end of the day.
  • Provide friendly, accurate customer service in person and by phone, including information about park services, activities, fees, and Smokies Life/NPS programs.
  • Assist customers with merchandise selection and complete sales using a computerized register; process cash and card payments.
  • Promote Smokies Life memberships; process new and renewal memberships.
  • Handle cash accurately: sort and record funds, balance drawers, prepare deposits, and collect money from brochure/leaflet dispensers.
  • Stock and maintain merchandise displays, brochure racks, and vending machines; report service needs.
  • Request and receive inventory from the warehouse; verify deliveries, identify issues, and assist with periodic inventory counts.


Minimum Qualifications

  • High school diploma and 1–2 years of retail experience, or equivalent training/experience.
  • General knowledge of the Great Smoky Mountains Association, Smokies Life, and the National Park Service is preferred.


Type: Seasonal, 20-40 hours per week
Hiring Rate:  $16.00/hr. + incentive pay. $20 travel stipend per day for Kuwohi Visitor 
Hire Date: As Needed
Supervisor: Senior Store Manager
Deadline: Until position is filled, 3-4 spots available

Available Locations: For more information about the Sales Assistant position, please contact our Sales Team Managers.

  • Oconaluftee Visitor Center, Mingus Mill, Oconaluftee Visitor Center, and Swain County Visitor Center & Museum — Matt Drauszewski, (865) 436-7318 ext. 327, [email protected]

Please submit a completed job application, cover letter, and current resume to [email protected], (865) 436-7318 x234